The New MOSC Tips and Tricks - *Getting Started (MOSC)

Here are some tips and trick to get you started. Please add to this post by adding more content or ideas in posts. Quote from Stephane M. First I recommend to visit the Getting Started space where you will be able to learn about the new community, through the FAQs, videos and new member orientation. There are also some discussions going on there already on Help for new/upgrade look of MOSC or Re: To View 'My Discussions' page (as in earlier version) to check  discussions raised/participated by meIn this same space, there are short videos that will allow you to familiarize with the new environment under the Video Library widget:My Oracle Support Community OverviewHow to complete your profileHow to start a discussionPosting repliesHow to ParticipateLooking for the list of other Communities you can switch to? Go to the breadcrumbs at the top and click on YourCategorySpace (MOSC). You will get a list of communities (a.k.a. subspaces) there.Wonder where all discussions for a community are located? Click on the CONTENT tab to see the complete list of discussions.We also have Webcast sessions around Using the new My Oracle Support Community Platform. Feel free to register to one that would be convenient for you. Thanks,Nelson

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From Where I will get all my questions- which i created in the froum

Hi Can you please guide me the navigation to find all my question asked in this forum (created by me) Thanks
Hi,perhaps this thread helps you https://community.oracle.com/thread/3793043regardsKay
You may also refer to to this document:My Oracle Support Community (MOSC) - How to Video's, Documentations, Webcast Schedules and more ... (Doc ID 1616733.2) Extract from one of the tabs:
Just the Facts
Navigation and Layout
It's all about you!
How to Follow a Space, Blog or Subspace
Badges and Reputation
Blogs - Find and Follow
Start a discussion
Post a Reply
Correct or Helpful Answers
 See the document for all details I hope this will help, regards Giancarlo  Please consider and follow these suggestions for all your discussions:Discussion marking guidelines .
hi,I am moving it to the space it belongsMy Oracle Support Community > *Getting Started (MOSC)kr, strix
Hi all, Kay K's steps are good where by clicking on my Avatar, then the Content tab it listed all my discussion threads. But it shows all threads not just the ones for a specific community.  At least the community name is very evident in that it is directly under the title of the thread.  What is interesting is that if you are in a specific Community page, then click on the Content tab, followed by clicking on the Discussion tab, it seems you should be able to filter on your own handle to get only your discussion threads in the specific community.  But this seems to have inconsistent results.   Linda

To View 'My Discussions' page (as in earlier version) to check  discussions raised/participated by me

Hi,How can I view 'My Discussions' page (as in earlier version) to check  discussions raised/participated by me (in various communities)?Thanks & Rgds,Gaurav Joshi.
Hi,I have same problem too. Regards,Moh
Agreed.We used to have a "one-stop shop" in which we could work with all of the communities (now "Subspaces?") in which we have an interest. Now, it appears, we have to bookmark a dozen or so separate pages and visit each in turn to see if there's anything there to which we can contribute.  Progress?  I think not. Regards,   Phill  W.
This is a replay of the introduction of MOS featuring "Flash".
Hello, Click on the little avatar in the upper right corner near "Welcome, xxxxx" This brings you to your OTN profile. Then Click on the "content" tab. In this page you can chose on the left side to see the threads raised or particpated. There might be an other way, more user-friendly somewhere. I hope this is more a workaround ... Regards, --Bertrand
Hi,Path given by Bertrand seems to be OK.If any other path/workaround, then pls suggest. Thanks & Regards,Gaurav Joshi.
My experience suggests it is even easier to find the "bio", "activity", "content", ect of anyone. Click on my avatar on this message and you can see the above as it relates to me. have a good day,GlenG
Hi , For all the threads raise or participated since MOSC has changed, you can just click in "Communications" in the blue MOSC part. This seem to be the new normal way of getting this.The workaround is only useful for all the threads from "the old times" ...  Regards, --Bertrand
Hello everybody, Did you get the opportunity to look at our short videos in this space under the Video Library widget? You might find some answers or helpful content for all the questions raised here above. My Oracle Support Community OverviewHow to complete your profileHow to start a discussionPosting repliesHow to Participate Regards,Stephane
BeGin wrote:
 
Hi ,
 
For all the threads raise or participated since MOSC has changed, you can just click in "Communications" in the blue MOSC part. This seem to be the new normal way of getting this.
The workaround is only useful for all the threads from "the old times" ...
 
Regards,
 
--
Bertrand
You mostly missed my point - which was that we can see anyone's activity and content by simply clicking on their avatar (or name). "communications" maybe in competition with avatar->activity (or avatar->content) but I do not see it replacing them.  Today (I realize that has been only a coupe of days ) I find avatar->content the more useful tool.  have a good day,GlenG
StephaneM-Oracle wrote:
 
Hello everybody,
 
Did you get the opportunity to look at our short videos in this space under the Video Library widget?
 
You might find some answers or helpful content for all the questions raised here above.
 
My Oracle Support Community Overview
How to complete your profile
How to start a discussion
Posting replies
How to Participate
 
Regards,
Stephane
I watched them before go-live and several of them after go-liive (2 couple of them did not load when I was reviewing them after go-live). I believe there is a webinar later today (Tuesday Feb 4th). GlenG
How can I retrieve all contents that I posted on my Oracle support community in the past?    
Go to 'Avatar'---> 'Content' , and it will show all discussions in which you have authored/participated.Rgds,Gaurav Joshi.

Old MOSC migration issues

With all due respect to all that have tried to provide a better experience I have to say I am disappointed: My avatar is gone, in fact, most of my profile, except my username and score.In addition, I am a member at least since 2010 and not 2012 as it's been shown.The icon from my score isn't correct on most "communities" (or what used to be communities).I don't care about a lot of "social" that's been thrown at me now, in fact it obliterates me from getting to the info I do care about.Old MOSCs weren't perfect but now things are so segmented and spread out that it's quite difficult building up something manageable. So far the only thing I liked is the better and working editor.On the former MOSC the "editor" got broken at some point with newer browsers. In the end I felt like less able to contribute on the communities.
Hi Carlos,in this thread i see that you have the guru icon, so that is ok. I think you talk about the list of top participants of a community.In the new GUID it seems to me that the icons will show the "experience" community-wise. So in this community i'm only a  journeyer. That makes sense for me.regardsKay
Hello Carlos, First of all, thank you for being a valued member of My Oracle Support Community. We feel sorry about all your frustrations about the new My Oracle Support Community Platform. Here are some tips that may help you address some of your concerns: First I recommend to visit the *Getting Started (MOSC) space where you will be able to learn about the new community, through the FAQs, videos and new member orientation. There are also some discussions going on there already on Help for new/upgrade look of MOSC or Re: To View 'My Discussions' page (as in earlier version) to check  discussions raised/participated by meIn this same space, there are short videos that will allow you to familiarize with the new environment under the Video Library widget:My Oracle Support Community OverviewHow to complete your profileHow to start a discussionPosting repliesHow to ParticipateLooking for the list of other Communities you can switch to? Go to the breadcrumbs at the top and click on YourCategorySpace (MOSC). You will get a list of communities (a.k.a. subspaces) there.Wonder where all discussions for a community are located? Click on the CONTENT tab to see the complete list of discussions.We also have Webcast sessions around Using the new My Oracle Support Community Platform. Feel free to register to one that would be convenient for you. I hope this will help you getting more clarity in this new platform and that we will keep you being such a great contributor for My Oracle Support Community success. Regards,Stephane
Hi Carlos, I forgot to ask you if you were ok if I move your question to the getting started space? Please let me know,Stephane
Please, go ahead and move it to the "getting started space" as I believe it will be valued for other fellow members.Please, note that my disappointment is primarily having to rework years of previously hard work and knowledge and references. Thank you.
Well it could make sense indeed.Nevertheless, at the same time it would mask the "global" score.I would prefer sticking to the the old MOSC style where you were able to see both side by side. Regards.

List of spaces/subspaces I'm following?

Where can I view and manage the list of spaces and subspaces I'm following?Also, which training document should I have been able to find to discover the answer to this question myself? Thanks!Jim-D
In the upper right corner of the screen, click on your avatar. Then click on the Places tab. By default, this will show you the Places you are Following. You can click on Spaces or Social Groups to further filter.  This system uses Jive. You can find the Jive documentation here. There is a section on Using Jive.  HTH,Brian
Hello Jim,  To add to Brian suggestions, I would consider this document too.10 Quick things to do when you join MOSC with the new platform. I hope this will help, regards Giancarlo
Hi Brian and Giancarlo, Thanks for your replies.  Unfortunately, neither of those suggestions shows me everything that I was following in the old version of MOSC that now shows up in my Dashboard under Followed Activity, such as the various JDE E1 subspaces. Brian - It's not clear what version of Jive MOSC uses, so I didn't know where to start with the Jive documentation. Thanks!Jim-D
I think it's Jive 6, but I'm not sure. I haven't seen anything official.  Cheers,Brian
hello all,  At present we are using Jive 5 platform  Jive 5 is referenced in this document:Keeping Track of the Activity you Like (Customer)  I hope this will help, regards Giancarlo - Moderator
Hi Giancarlo,Thank you for providing the link to that document.  I don't see anywhere in the document where it gives instructions on how to see a list of all of the spaces and subspaces I'm following.  If it's in there, could you please point me to the right page number?  If it's not in there, could you please let me know where to find it?Thanks!Jim-D
Hello Jim,  If you click on you name "Jim-D" you are taken to your personal page.Once there, select "Spaces" and you will see the list of the Sub-spaces you have subscribed.At present there are four.  How to select sup-spaces to follow is described in "Establish what you want to "Follow""in the previous referenced document.  You will be able to see all the new discussions for the sub-spaces using Dashboard at the top.The Dashboard will be updated with the latest new discussion listed first.If you follow more than one sub-space all the new discussion will be presentedin the Dashboard in chronological order. I use the Dashboard and Communications as my main tools within MOSC I hope this will help, regards Giancarlo
Hi Giancarlo, I also use the Dashboard as my main tool within MOSC.  I am happy that the Followed Activity in my Dashboard includes many communities that I subscribed to in the older version of the community, such as "Distribution - JDE1 (MOSC)" and "Financial - JDE1 (MOSC)".  However, it contains posts from spaces that I do NOT want to see, such as "Projects - EBS (MOSC)" As I stated above, the E1 subspaces I want to follow are NOT listed when I go to my personal page and select "Places" and then "Spaces".  At present I only see three (not four):My Oracle Support Search and Browse (MOSC)Getting Started (MOSC)SQL Developer (Not for general SQL/PLSQL questions) How can I see a COMPLETE list of ALL the spaces and subspaces that appear in the Followed Activity in my Dashboard, so I can make sure I've added all the ones I want and remove the ones I don't want? Thanks!Jim-D
Hello Jim  You state “my Dashboard includes many communities that I subscribed to in the older version of the community” Very likely these selections have been migrated automatically to the new platform  This is what I did at some point myself and now I have the sub-spaces listed I want: Go back to each sub-space you are interested to follow and switch the option,next to the sub-space title, “Follow” and “Following” back and forth leaving it to “Following”. After that refresh the Content page in your profile you will have open in another tab to see if the list has been updated.  I would do the same for “Projects - EBS (MOSC)” and leave it as “Follow”.This way you are not going to follow it now. Do the same for all the sub-spaces you do not want anymore.  I hope this will help, regards Giancarlo
Hi Giancarlo, I've followed your suggestion to follow and then unfollow the sub-spaces I wasn't interested in, such as EBS.I then looked at my dashboard and saw several EBS threads, such as https://community.oracle.com/thread/3584510 and https://community.oracle.com/thread/3583916These threads seem to orignally have been in a sub-space I'm following, and then moved to a sub-space I'm not following.  When a thread is moved, does the dashboard still cause the thread to appear even if I'm not following the new thread?Thanks! Jim-D
Hello Jim, I am glad to hear my suggestions helped and I see your Profile > Places lists more sub-spaces now than when I checked last time. Regarding the threads present in the Dashboard moved to other sub-spaces MIGHT belisted because as you say they were at some point related to a sub-space you follow.The Dashboard is just a view of discussions related to your Places selection. Hopefully these will be a limited number and will not bother you too much. regards Giancarlo

Video Tutorials

ToplinersWould appreciate if you can share any video tutorials for Eloqua 9.  Thanks in advance Saad HameedLinkedIn Marketing Ops
Saad If you have access to Eloqua University there are a bunch of videos in the Resource Center. Eytan
Hi Saad, Go for Power hour in eloqua which held at every tuesday and every friday in a week at EST time.You can attend the live training which will also remove the doubt while attending the Live class and you can also go to eloqua university and if you dont have the access to the Eloqua university and then clcik on the link forgot the password. After some time you will receive all your login details in your inbox and you are good to go at Eloqua University.  ThanksFaizal Reza
Hello Saad, I know you are specifically asking for video tutorials for Eloqua 9 but I wanted to be sure to make all of you aware that in Eloqua 10, there are video tutorials that are hosted on YouTube for E10 functionality.  You can access them directly within the application by clicking on the help icon (?) in the upper-right corner of the app window, or by going to YouTube and searching on the EloquaChannel.  As time goes on, more and more videos will be added, so stay tuned.
Hello Andrew,Is their any video on youtube for Eloqua 9. I am looking for some tutorial mainly on managing bouncebacks and processing steps for forms. Do let me know if any of you have any idea on the same. Also it will be great if you can share the link of the same. ThanksTirthankar
Hello Tirthankar, Thank you for your inquiry. As others have correctly stated above, your best bet is to review the courses offered by Eloqua University (Eloqua 9 Fundamentals, etc.) and there are more specific ones geared to topics of greater interest to you. As an FYI, official video tutorials for the Eloqua product that are accessible directly through the application have not started until last year's Eloqua 10 Release 4 in December.  Most likely there will not be any further videos coming from me (Technical Documentation) for Eloqua 9 in the future, as my work is concentrated on Eloqua 10. In the meantime, something else you can use as a reference is the online help (not video) built into E9.  When you are in the Email area and wish to know more about bouncebacks, for example, click on the "Help" icon in the upper-right corner of the application window to display the help system.  It will open in a new window and is searchable by topic, keyword, etc.  Same for Forms.  You may have to click "Help Topics" on that menu and then search for your particular area of interest, e.g. Bouncebacks and the corresponding documentation will be displayed in the MadCap window. I hope this helps.  Please feel free to post more questions here and I will do my best to answer.  I am also forwarding your question to our Education Department, so they can perhaps guide you better in your next steps but if you prefer, you can email them directly at education#eloqua.com. Best,Andrew StivelmanSenior Technical Writer

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